Freshworks

Freshworks

Managing Millions in Monthly Partner Commissions

Freshworks has an extensive, engaged partner network that drives and delivers a healthy revenue stream. With the help of Allbound and Little Taller, Freshworks provides those partners with a comprehensive PRM solution that includes a robust, custom commissions solution.

Freshworks is a software company building customer service, IT, and CRM solutions. Their extensive partner network was already generating impressive revenue, but they needed an expert in custom systems development to improve commission management.

A Better Way to Manage Commissions

Little Taller built the Freshworks partner system on top of the Allbound platform, developing the solution to make it easy to track partner commissions and view an audit trail of the process.

Partners get real-time visibility into their customer activity and transactions, and can quickly access information for all past, present, and future commissions.
Designed to be hyperflexible for administrators, the Freshworks system dashboard can be customized to include important information like invoice date and status, payment due date, and more
Audit trails detailing the partner commission process add convenience and improve security and compliance.